Ordexa — Order at Scale
Log inGet started
COD Confirmation

Filter fake orders before you ship.

The confirmation step is where COD margin is saved or lost. Ordexa puts a verification gate between order placed and courier handed-off — so you stop paying to ship orders that were never real.

Start free Book a demo
30%+
of COD orders can be fake or unconfirmed without a confirmation step.
2×
the cost of a fake order — outbound shipping plus return.
0
couriers paid before a human (or bot) confirms the order.
What you get

A confirmation gate that pays for itself.

Confirm before fulfilment

Orders must move through a confirmed status before a shipment can be created — no accidental shipping of unverified orders.

Built for automation

The status machine and notification hooks are ready for WhatsApp and AI-call confirmation; for now, confirm manually with one click.

Fake-order signals

Surface repeat failed-delivery customers and risky orders so your team confirms the right ones first.

Attempt tracking

When delivery fails, log 1st/2nd/3rd attempts and reschedule retries instead of writing the order off too early.

Notifications

Customers get email updates at each step; assignees are notified when an order needs confirmation or action.

Confirmation analytics

Track confirmation rate, average time to confirm, and the orders that never confirmed — straight from reports.

Works with

Better together with the rest of the platform.

Order Management

One inbox for every order, placed to paid.

Explore →

Shipments & Tracking

Any carrier, every attempt, one timeline.

Explore →

Customers (CRM)

Profiles, history, and lifetime value.

Explore →
FAQ

Questions about cod confirmation.

Is confirmation manual or automated?
For MVP it’s a one-click manual status change. The architecture (status machine + notification hooks) is built so WhatsApp and AI-call automation plug in later without core changes.
How does confirmation reduce returns?
By verifying intent and address before a courier is paid, you avoid shipping fake or mistaken orders — the leading cause of RTO cost in COD businesses.
What happens to orders that never confirm?
They stay in a pending state and surface in the Fake / Unconfirmed Orders report so you can clean them up instead of shipping them.
Ready when you are

Run your whole operation in one place.

Confirm faster, ship smarter, reconcile cash automatically, and finally know your real profit.

Create your free account

FREE PLAN · NO CREDIT CARD · CANCEL ANYTIME