The operations backbone for post-order commerce.
Ordexa takes every order from placement to delivery — confirm to filter fakes, ship across any carrier, reconcile cash on delivery, and see your real profit. One platform instead of five disconnected tools.
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An order isn't revenue until it's confirmed, delivered, and collected.
Five disconnected tools are leaking your margin.
COD merchants ship fake orders, chase couriers across portals, reconcile cash by hand, and never quite know what they actually made. Every gap costs a delivery, a customer, or a rupee.
Most tools manage orders. Ordexa runs the operation.
A storefront ends at checkout. The hard part — the part that decides whether you make money — starts after.
Ship first, find out later.
- Orders shipped before anyone confirms they're real.
- Tracking scattered across courier portals and WhatsApp.
- COD reconciled by hand, weeks after delivery.
- "Revenue" that ignores returns, RTO, and real COGS.
Confirm first, count what's real.
- A confirmation step that filters fakes before a courier is paid.
- Every carrier, every attempt, every RTO in one timeline.
- COD collected vs. remitted, reconciled automatically.
- True P&L — net of COGS, shipping, returns, and expenses.
Every order, from placed to paid.
Ordexa models the real COD workflow — including the messy parts most tools pretend don't exist.
Placed
Orders flow in from Shopify and manual channels — WhatsApp, Instagram, phone, walk-in — into one unified inbox.
Confirmed
Verify the customer and filter fakes before spending a rupee on shipping. Prepaid orders auto-confirm.
Shipped
Create a shipment, attach any carrier and tracking number, and deduct stock from the right warehouse.
In transit
Follow attempts, out-for-delivery, and RTO in real time. Customers get email updates at each status.
Delivered
COD collected on delivery, logged against the order, and tracked toward courier remittance.
Counted
Cash matched, returns costed, and profit attributed per channel, product, and team member.
One system for the whole post-order operation.
Stop stitching together spreadsheets, courier portals, and chat apps. Each module shares the same data, so nothing falls between the cracks.
Order confirmation
Filter fake and unconfirmed orders before they ever reach a courier.
Shipments & tracking
Create shipments, attach any carrier, and keep customers updated by email through every status.
COD reconciliation
Track collected vs. remitted cash, retries on failed deliveries, and RTO — no more manual chasing.
Inventory & warehouses
Real stock across warehouses — available, reserved, incoming — with a movement log on every change.
Profit & analytics
True P&L by channel, product, and team member — COGS, shipping, returns, and expenses accounted for.
Team & roles
Assign orders, scope access by sales channel, and track every action with a full audit log.
Recovery isn't a status. It's a decision.
When a delivery fails, Ordexa doesn't just mark it failed. It tracks each attempt, prompts a retry, and only writes off the order as RTO once the workflow is exhausted — with the cost booked against profit automatically.
Pending → Confirmed
Customer verified by call. Fake-order risk cleared.
Ready to ship → Shipped
Handed to TCS. Stock deducted, tracking shared.
Attempt 1 failed → Retry
Customer unavailable. Second attempt scheduled, not written off.
Delivered → COD collected
₨ 4,200 collected, logged, counted toward remittance.
Revenue is a number. Profit is the truth.
Ordexa backs every cost out of every order — so the figure you see is what actually landed in your pocket.
SNAPSHOTTED AT ORDER CREATION · NEVER RETROACTIVELY CHANGED
The same workflow, wherever the order came from.
Shopify or a WhatsApp message — once an order is in Ordexa, it runs through the exact same confirm, ship, collect, and reconcile pipeline.
Shopify
OAuth + 2-way sync
Manual channel
Manual channel
Phone
Manual channel
Walk-in
Manual channel
No carrier API needed. No carrier left out.
Attach a tracking number from any courier and Ordexa builds the tracking link, follows the status, and notifies your customer. Local couriers and globals, seeded and ready — add your own anytime.
Explore trackingSix things that shape every decision we ship.
The principles behind the product — why the confirmation step exists, why nothing gets deleted, and why profit is the only metric that matters.
Confirm before you ship.
A fake order shipped is margin lost twice — outbound and return. Filtering comes first, always.
Cash isn't collected until it's reconciled.
COD delivered is not COD remitted. We track the gap until the money is actually in your account.
Data is never lost.
Delete a product and its order history stays intact — snapshotted, so P&L always tells the truth.
Profit beats revenue.
Every cost — COGS, shipping, returns, RTO, expenses — is booked. Vanity revenue lies; net profit doesn't.
Failed deliveries are a workflow, not a dead end.
Attempts, retries, and RTO are first-class states — because that's where COD orders actually live or die.
One channel or five, one pipeline.
Shopify, WhatsApp, Instagram, phone, walk-in — every order runs the same operation, scoped to the right team.
Start free, scale when you grow.
Every plan includes the full operations workflow — confirm, ship, collect, reconcile. Upgrade for higher limits and deeper analytics.
Everything you need to start running orders.
- 50 orders / month
- 100 products
- 1 warehouse · 1 channel
- Basic analytics
For new merchants growing past the trial.
- 500 orders / month
- 1,000 products
- 2 warehouses · 3 team
- Standard reports
For established merchants scaling channels.
- 2,000 orders / month
- 10,000 products
- 5 warehouses · 10 team
- Advanced analytics
For high-volume, multi-warehouse sellers.
- 10,000 orders / month
- Unlimited products
- 10 warehouses · 25 team
- Full BI & priority support
Optional extras.
Bolt these on when you need them. Add or remove from billing settings — no support ticket required.
The questions merchants ask us most.
If yours isn't here, write to hello@ordexa.cc — a real person on our team will reply.
Is Ordexa built specifically for cash on delivery?
Do I need a courier API to track shipments?
Can I run Shopify and manual channels together?
How does Ordexa calculate profit?
What happens to data when I delete a product?
Is there a free plan?
Run your whole operation in one place.
Confirm faster, ship smarter, reconcile cash automatically, and finally know your real profit.
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